PC Tracking status definitions

Modified on Fri, 24 Apr at 3:26 PM

When you view the PC Tracking section, checks appear in one of the following statuses:

Status	Description
Check Initiated	An email has been sent to the person and they have not yet started their application
Application In Progress	The applicant has begun their application but has not yet completed all required steps
Review and Approve	The applicant has completed all steps and uploaded their ID, but has not yet consented to the check (the final step)
Flagged / Check Flagged / Held Check	The check requires verification via a report from the relevant jurisdiction. This does not necessarily indicate a criminal record
Pending Acknowledgement	The check needs to be manually approved by an administrator in the tracking section
Auto Suitable	The check returned no Disclosable Court Outcome and your organisation has configured checks like this to be accepted automatically
Suitable	The check has been reviewed and accepted

Flagged does not mean the person has a criminal record. It means the check has been referred for further review by the jurisdiction. Don't draw conclusions from a flagged status until the check is fully resolved.

If a check has been stuck in "Application In Progress" or "Review and Approve" for an extended period, you can re-send the request from the PC Tracking page.