Adding an accreditation to a person's record

Modified on Fri, 24 Apr at 3:26 PM

  1. Go to People and select the person
  2. Click the Accreditations tab
  3. Click +
  4. Select the accreditation type and fill in the required fields
  5. Click Add Accreditation

Once added, the accreditation will appear on the person's record and verification will be triggered automatically.

Important: Adding an accreditation uses the current profile data (name, date of birth, etc.) to populate the required verification fields. If the profile data is incorrect, verification will fail. Confirm the profile is accurate before adding.

Fixing incorrect details: If you added an accreditation with incorrect details, re-add it using the same card or registration number. The system will update the record. Do not try to edit the number on an existing accreditation.

State portal credentials: For NSW, QLD, and SA WWCC, portal credentials need to be configured in Settings > Provider Settings before verification will work.

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