Avoiding duplicate records

Oho does not support merging of person records, so it's important to avoid creating duplicates in the first place.

When adding a person, include at least one of the following fields so Oho can match them against existing records:

• Email address
• Phone or alternate phone
• Date of birth
• External ID (your HR or rostering system ID)

If you only provide a name, Oho will create a new record even if someone with the same name already exists.