Using the Alternative Name feature

The alternative name feature lets you record a secondary name for a worker, which Oho uses for verification against the register. The primary name (as it appears in your HR system) stays unchanged for system sync purposes.

To use it:

1. Go to the worker's profile
2. Find the alternative name field in the personal details section
3. Enter the name exactly as it appears on the relevant accreditation document
4. Save the profile
5. Re-trigger the verification for the affected check

The alternative name must match the accreditation document exactly, including middle names, hyphens, and capitalisation.